SOP Clarity Checklist
7 questions to make sure a new hire can follow the process without filling in the blanks.
Most weak SOPs are not obviously wrong. They leave important decisions unstated because the person who wrote the process already knows how the job works.
This checklist helps identify the missing instructions before they become training problems, inconsistent execution, or manager follow-up.
- When the task starts
- Who owns it
- What information is required
- Where the work is recorded
- What “done” actually means
- What triggers an exception or escalation
- Who owns the next action
A one-page, print-and-use checklist. Yours free.
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The hidden-knowledge test
A process that only works when the author is in the room is not finished. These seven questions surface the decisions a new hire would otherwise have to guess at.
Write it so it survives the handoff.
Enter your details and I’ll send you the checklist. Then run one of your SOPs through all seven questions and see what’s still living in someone’s head.
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