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HANDOFF READY

A handoff is complete when the receiving team can act, not when the sender clicks Send.

A simple, reusable operating tool for teams that want clearer handoffs and less status chasing.

Use this on one real workflow

The Checklist

  • Final scope / request confirmed
  • Primary contact and decision-maker identified
  • Important promises and constraints captured
  • Commercial/approval prerequisites complete
  • Timing and dependencies understood
  • Files/access/materials available or owned
  • Known risks documented
  • Receiving owner named
  • First delivery action assigned
  • Customer knows what happens next
Design notes

Keep It Honest

  • Keep the gate small enough to use every time.
  • Reject incomplete handoffs visibly instead of allowing silent workarounds.
  • Measure why handoffs fail; repeated reasons belong in the upstream process.
How to use it

Do not complete this from memory in a conference room. Pull up one active or recently completed record and test the checklist against what actually happened. Any item that repeatedly needs a text, a side spreadsheet, or an owner stepping in is a candidate for workflow redesign.

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