Terms of Use

Effective date: June 12, 2026

These Terms of Use govern your access to and use of bradleyhankins.com and any content, forms, resources, or services made available through the website.

The website is operated by Bradley Hankins Consulting, based in Mobile, Alabama, United States.

By accessing or using this website, you agree to these Terms of Use and the Privacy Policy. If you do not agree, please do not use the website.

Website Purpose

This website provides general information about Bradley Hankins Consulting, including AI workflow consulting, workflow assessments, audits, implementation support, training, business-process improvement, and related services.

Website content is provided for general informational and educational purposes. It is not a substitute for advice tailored to your specific business, technology, legal, financial, accounting, cybersecurity, employment, or regulatory circumstances.

No Professional Relationship Created

Visiting the website, reading its content, submitting a form, sending an email, or requesting a free workflow assessment does not automatically create a consulting, contractual, fiduciary, employment, agency, or other professional relationship.

A consulting relationship begins only when Bradley Hankins Consulting and the client enter into a separate written agreement or otherwise confirm the engagement in writing.

Free Workflow Assessments

A free workflow assessment is an initial conversation intended to understand your business needs, identify possible workflow opportunities, and determine whether further services may be appropriate.

A free assessment does not include a complete audit, implementation, custom deliverable, guaranteed recommendation, or ongoing consulting support unless specifically stated in writing.

Bradley Hankins Consulting may decline or discontinue an assessment when a request falls outside the scope of available services or is otherwise not a suitable fit.

Paid Services

Paid services may include:

• AI Workflow Audits
• Implementation Sprints
• Team training
• Ongoing consulting or support
• Workflow documentation
• Automation planning or configuration
• Other agreed consulting services

The scope, price, timeline, deliverables, responsibilities, payment terms, cancellation terms, and other project details will be governed by a separate proposal, statement of work, service agreement, invoice, or written confirmation.

If these Terms conflict with a signed client agreement, the signed client agreement will control for that engagement.

No Guaranteed Results

Bradley Hankins Consulting aims to provide practical recommendations and services based on the information available at the time.

However, no specific business outcome is guaranteed. Results may depend on factors outside Bradley Hankins Consulting’s control, including:

• The accuracy and completeness of information provided
• Client participation and implementation
• Employee adoption
• Existing systems and processes
• Third-party tools and service providers
• Market conditions
• Technology changes
• Legal or regulatory requirements

Examples, estimates, potential time savings, workflow improvements, and business scenarios are illustrative and should not be interpreted as promises or guarantees.

Artificial Intelligence and Automation

Services and website content may involve artificial intelligence, automation tools, or third-party technology platforms.

AI-generated or AI-assisted material may contain errors, omissions, outdated information, or unexpected results. Human review remains important, particularly for customer communications, financial information, contracts, regulated activities, employment decisions, safety-related matters, and other high-impact uses.

You remain responsible for reviewing and approving how recommendations, outputs, workflows, automations, and AI-generated materials are used within your business.

Bradley Hankins Consulting does not guarantee that any AI system, integration, automation, or third-party platform will operate without interruption, error, bias, data loss, security risk, or future changes.

Your Responsibilities

When using the website or engaging with Bradley Hankins Consulting, you agree to:

• Provide accurate and complete information
• Use reasonable judgment before relying on website content or AI-generated material
• Review outputs before using or sharing them
• Maintain appropriate backups of business information
• Protect login credentials and account access
• Obtain necessary permissions before sharing information belonging to employees, customers, vendors, or other third parties
• Comply with applicable laws, contracts, policies, and industry requirements
• Avoid submitting confidential, regulated, or highly sensitive information through public website forms

You are responsible for determining whether a proposed workflow or technology is appropriate for your business.

Information You Submit

You retain ownership of information and materials you submit through the website.

By submitting information, you authorize Bradley Hankins Consulting to use it as reasonably necessary to:

• Review and respond to your request
• Evaluate whether services may be a fit
• Prepare recommendations or proposals
• Provide agreed services
• Maintain appropriate business records
• Improve internal processes
• Protect the website and prevent abuse

You represent that you have the right to provide the submitted information and that doing so does not violate another person’s rights, confidentiality obligations, or applicable law.

Please review the Privacy Policy for more information about how submitted information may be handled.

Prohibited Uses

You may not use the website to:

• Violate any applicable law or regulation
• Submit false, misleading, fraudulent, abusive, or unlawful information
• Infringe intellectual-property, privacy, confidentiality, or other rights
• Upload malicious code or attempt to compromise website security
• Interfere with the website’s operation
• Attempt unauthorized access to accounts, systems, or data
• Scrape, copy, or extract website content at scale without permission
• Impersonate another person or organization
• Use website content to create a competing copy or misleading representation of Bradley Hankins Consulting
• Engage in spam, harassment, or abusive conduct

Access may be restricted or terminated for suspected misuse.

Intellectual Property

Unless otherwise stated, website content—including text, graphics, branding, logos, page layouts, articles, checklists, downloads, videos, and original materials—is owned by Bradley Hankins Consulting or used with permission.

You may view, print, or share reasonable portions of publicly available content for personal or internal business reference, provided that you:

• Do not remove attribution or ownership notices
• Do not claim the material as your own
• Do not sell, license, republish, or distribute it commercially
• Do not reproduce substantial portions of the website without written permission

No trademark, copyright, license, or other ownership right is transferred to you through your use of the website.

For permission to reuse content beyond ordinary reference or sharing, contact hello@bradleyhankins.com.

Third-Party Tools, Links, and Services

The website may reference or link to third-party tools and services, including AI platforms, automation software, CRM systems, scheduling providers, payment processors, analytics services, hosting providers, or other websites.

Bradley Hankins Consulting does not control and is not responsible for the availability, accuracy, security, privacy practices, pricing, terms, performance, or content of third-party services.

A reference to a tool or provider does not necessarily constitute an endorsement, partnership, sponsorship, or guarantee.

Your use of third-party services is governed by the provider’s own terms, policies, and agreements.

Future Online Payments and Purchases

The website does not currently process online payments.

If online payments, digital products, subscriptions, bookings, or other purchases are introduced, additional terms may apply at checkout or within a separate service agreement.

You will be responsible for reviewing the applicable:

• Price
• Billing schedule
• Scope
• Renewal terms
• Cancellation policy
• Refund policy
• Delivery terms
• Taxes
• Third-party payment terms

Payment information may be processed by an independent payment provider rather than directly by Bradley Hankins Consulting.

Future Chatbots and Automated Features

The website may later include a chatbot, automated intake tool, AI assistant, or similar feature.

Automated responses are intended for general information and initial guidance only. They may not be complete, current, or appropriate for every situation.

A chatbot response does not create a consulting relationship, approve a project, guarantee availability, establish a price, or replace direct confirmation from Bradley Hankins Consulting.

Do not submit confidential, financial, medical, legally protected, or highly sensitive information through an automated feature unless expressly instructed otherwise.

Website Availability and Changes

Bradley Hankins Consulting may modify, suspend, restrict, or discontinue any part of the website at any time without notice.

Website content may be updated, corrected, removed, or changed as services, technology, pricing, business practices, or legal requirements evolve.

There is no guarantee that the website will always be available, uninterrupted, secure, accurate, or error-free.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

Bradley Hankins Consulting disclaims warranties of any kind, whether express, implied, or statutory, including warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement, availability, and security.

Some jurisdictions may not allow certain warranty exclusions, so portions of this section may not apply to you.

Limitation of Liability

To the fullest extent permitted by applicable law, Bradley Hankins Consulting will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

• Use of or inability to use the website
• Reliance on website content
• Use of third-party tools or links
• AI-generated or automated outputs
• Data loss or business interruption
• Unauthorized access or security incidents
• Decisions made based on general website information

Where liability cannot legally be excluded, liability arising solely from use of the public website will be limited to the amount, if any, you paid specifically to access the website content giving rise to the claim.

These limitations do not override rights that cannot lawfully be waived.

Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Bradley Hankins Consulting and its owner, contractors, service providers, and representatives from claims, losses, liabilities, damages, costs, or expenses arising from:

• Your misuse of the website
• Your violation of these Terms
• Information or materials you submit
• Your violation of another person’s rights
• Your unlawful or unauthorized use of website content

Privacy

Use of the website is also governed by the Privacy Policy, which explains how information may be collected, used, stored, and shared.

Governing Law

These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-law principles.

Subject to any controlling law or separate written agreement, disputes relating to these Terms or use of the website will be brought in an appropriate state or federal court serving Mobile County, Alabama.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect.

The affected provision will be interpreted or modified only to the minimum extent necessary to make it enforceable where permitted.

No Waiver

A failure to enforce any provision of these Terms does not waive the right to enforce it later.

Entire Agreement

These Terms and the Privacy Policy form the entire agreement concerning general use of the public website.

Separate client agreements, proposals, statements of work, invoices, or purchase terms may govern paid services and transactions.

Changes to These Terms

These Terms may be updated as the website, services, technology, or legal requirements change.

The effective date at the top of the page will be revised when updates are made. Continued use of the website after an update constitutes acceptance of the revised Terms.

Contact

Questions about these Terms may be directed to:

Bradley Hankins Consulting
Mobile, Alabama, United States
Email: hello@bradleyhankins.com
Website: bradleyhankins.com